What’s an AI Agent?

An AI agent is a computer program that can understand instructions, answer questions, and help you complete tasks automatically.

What’s an MCP server?

MCP stands for “Model Context Protocol.” An MCP server is a special part of the agentic system that helps agents communicate, coordinate, and share information with each other or with different tools. It acts as a central hub so agents and tools can work together smoothly.

What’s a tool (in an agentic system)?

A tool is a specific function or service that an agent can use to get things done. For example, a tool might let an agent send an email, search a database, or fetch information from the internet. Tools extend what agents can do beyond just answering questions. Agents discover tools via MCP servers.

What does Hypermode Agents do?

Hypermode Agents is a tool that lets you create your own AI agents. You can set up agents to help with things like answering questions, automating tasks, or providing expert support—no coding required.

Is Hypermode Agents just for developers?

No. Hypermode Agents is designed for everyone, even if you have no coding background.

What can we use an AI agent for?

You can use an AI agent to answer questions, automate repetitive work, reduce “swivel chair” work, organize information, or assist with daily tasks.

What if the agent doesn’t work as expected?

You can change your instructions and test again. It is normal to adjust and improve your agent over time.

What’s a system prompt?

A system prompt is a set of written instructions that guides the overall agent’s actions and responses. Think of this as defining your agent’s personality and capabilities.

What about information security?

Yes. Hypermode takes privacy and security seriously and protects your data.

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Tips for training your agents

  • Give explicit instructions
    • Example: “Any time you post a message via the Slack tool on behalf of the user, prepend your message with: ‘Hypermode Agent Mr. Robot:’ but only do that when you post in Slack. Make sure not to do so when just responding to the user.”
  • Set clear boundaries
    • Example: “Only answer questions related to the Hypermode Agents. If asked about other products, politely decline.”
  • Specify output format
    • Example: “Respond using numbered steps for instructions, and use bullet points for lists.”
  • Provide example interactions
    • Example:
      • User: “How to reset the password?”
      • Agent: “1. Go to the login page. 2. Click ‘Forgot Password’. 3. Follow the instructions sent to your email.”
  • Define tone and style
    • Example: “Use a friendly and professional tone. Keep responses under 100 words unless more detail is requested.”
  • Anticipate common questions
    • Example: “If a user asks about pricing, direct them to the pricing page and offer to connect them with sales.”
  • Tell the agent what not to do
    • Example: “Don’t provide legal or medical advice. Don’t make up information if you are unsure.”
  • Test and revise
    • After writing your prompt, test it with sample requests. If the agent’s responses are off-target, revise your instructions to be even more specific.